Your order will be processed and sent the same day if your order is received by 12pm EST Monday to Friday. We use Australia Post on all Australian orders. Once you receive a dispatch notification your parcel should arrive within 1-2 business days pending on which option you chose for delivery. Please note as sale stock is located at our warehouse, please allow 2 - 3 days to transfer from our warehouse, in addition to shipping time.
Please note that there may be some shipping delays during sale periods. We will endeavour to meet timeframes where possible, however due to the volume of orders received we do appreciate your patience during these busy periods.
Help! I am in between sizes and not sure what size to order.
We understand that size and fit can vary between brands, and when ordering online finding the correct fit can be tricky. We are to help - please give us a call in store on 02 9913 7841 to assist you determine your best size, or alternatively contact us online via our chat window. On the occasion where you order multiple sizes to ensure the correct fit, we are happy to refund one of the sizes to alleviate the issue of exchanging sizes.
What are your shipping costs?
Standard Post (1-5 days) - $10.00
Express Post (1-3 days delivery, dependant on location) $15.00
International Delivery - $40.00
Oh no! My item is not quite right - what should I do?
Please refer to our Returns Page for information on our returns policy.
What are your store hours?
We are open every day (yes we love our store!)
Monday : 10am - 4pm Tuesday - Friday : 9am - 5pm
Saturday & Sunday : 10am - 4pm
Do you ship internationally?
Yes we do! We offer delivery to all our international customers which takes approximately 3-7 working days depending on your location. We charge a flat fee of $40.00 up to 2.5kg weight.
Taxes: Elysian Collective can not not be held responsible for any extra charges that may be applied to your order by customs.
Not what you were after? Email us on firstname.lastname@example.org or phone us on (02) 9913-7841.