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Shipping

You can now shop all our Shop Stock 24/7 via www.elysiancollective.com.au 
 
Australia Post Shipping 
For all deliveries within Australia we use Australia Post ($15.00 for Express or $10 for Standard Post, FREE for orders over $350). 

Please note all sale stock is held centrally at our warehouse.  Please allow 3 business days for any sale stock held at our warehouse to picked and packed prior to shipping.

For all International shipments, we charge a flat rate of $40 up to 2.5kg.  Shipping rates over 2.5kg will be determined by the weight and size of the order.
 
FREE Collection Locations
Your online order received by 12pm daily will still be processed, picked and packed through our online boutique and warehouse, however instead of being shipped out with Australia Post your order can be collected from our Narrabeen boutique.



SHIPPING TIME
Delivery for orders placed by 12:00 P.M. Monday - Friday AEST (For in-stock items only) are shipped via Aust Post E-Parcel within Australia, or shipped via Registered Post International (length of time varies according to destination please allow up to 10 business days) that same day. Please note that sale items are located at our warehouse and you should allow 2-3 days for these items to be transferred from the warehouse before being posted.

For orders placed after 12:00PM we cannot guarantee same day despatch via overnight express within Australia or via Registered Post International.

If your order is placed on a weekend or public holiday, it will be dispatched next business day.


Please allow 1-3 additional days for locations outside of metropolitan areas. Any delivery date or time specified by us is a best estimate only and Elysian Collective will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability. Orders will be delivered between Monday - Friday 9am - 5pm, please note deliveries are not made on weekends.

Please note that there may be some shipping delays during sale periods.  We will endeavour to meet timeframes where possible, however due to the volume of orders received we do appreciate your patience during these busy periods.

OWNERSHIP AND RISK
Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address. When orders shipped internationally reach your destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Please note: Elysian Collective cannot be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. We also unfortunately cannot mark any international order as a 'gift', due to law prohibitions.

SALE DELIVERY DELAYS
Please note during sale periods, orders may be subject to delay, so please allow minimum 3-5 business days for delivery.

If you have any questions regarding an open order, please call us on 02 9913 7841 or send an email hello@elysiancollective.com.au
Please include your full name, order number and best daytime contact number with your query and a staff member will be in contact with you within 24 hours.